{"id":1691,"date":"2026-03-04T16:48:35","date_gmt":"2026-03-04T16:48:35","guid":{"rendered":"https:\/\/fonelabmrvape.co.uk\/fonelab\/?page_id=1691"},"modified":"2026-03-04T17:35:24","modified_gmt":"2026-03-04T17:35:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/fonelabmrvape.co.uk\/fonelab\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Privacy Policy for Fonelab<\/h2>\n\n\n\n<p><strong>Last updated:<\/strong> March 4, 2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Introduction<\/h3>\n\n\n\n<p>At <strong>Fonelab<\/strong> (35 George St, Tamworth, B79 7AS), we take your privacy seriously. This policy outlines how we handle your data when you visit our shop, use our repair services, or purchase mobile accessories through our website. By using our services, you agree to the collection and use of information in accordance with this policy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Information We Collect<\/h3>\n\n\n\n<p>To process your orders and repairs, we collect the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personal Identity:<\/strong> Name, billing address, and shipping address.<\/li>\n\n\n\n<li><strong>Contact Information:<\/strong> Email address (<strong>hello@fonelab.co.uk<\/strong>) and phone number.<\/li>\n\n\n\n<li><strong>Payment Data:<\/strong> We use encrypted third-party processors (like Stripe or PayPal). We do not store your full credit card details on our servers.<\/li>\n\n\n\n<li><strong>Device Data:<\/strong> Technical details of phones submitted for repair, including IMEI and diagnostic photos.<\/li>\n\n\n\n<li><strong>Browsing Data:<\/strong> IP address and cookies to improve your online shopping experience.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. How We Use Your Information<\/h3>\n\n\n\n<p>We use your data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fulfill Orders:<\/strong> Process payments and ship your mobile accessories to your door.<\/li>\n\n\n\n<li><strong>Provide Repairs:<\/strong> Send updates on your device status and provide accurate quotes.<\/li>\n\n\n\n<li><strong>Support:<\/strong> Respond to inquiries sent via our contact form.<\/li>\n\n\n\n<li><strong>Legal Compliance:<\/strong> Maintain records for UK tax and accounting purposes.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Data Sharing &amp; Third Parties<\/h3>\n\n\n\n<p>We never sell your data. We only share information with trusted partners necessary to run our shop:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delivery Couriers:<\/strong> (e.g., Royal Mail, DPD) to deliver your accessories.<\/li>\n\n\n\n<li><strong>Payment Gateways:<\/strong> To securely process your transactions.<\/li>\n\n\n\n<li><strong>IT Services:<\/strong> Our website hosting and form providers (e.g., Formidable Forms).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Online Shopping &amp; Cookies<\/h3>\n\n\n\n<p>Our website uses cookies to remember what is in your shopping basket. You can choose to disable cookies in your browser settings, but this may prevent you from completing an online purchase.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Your Rights (UK GDPR)<\/h3>\n\n\n\n<p>Under UK law, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The Right to Access:<\/strong> Request a copy of the data we hold about you.<\/li>\n\n\n\n<li><strong>The Right to Rectification:<\/strong> Ask us to correct any wrong information.<\/li>\n\n\n\n<li><strong>The Right to Erasure:<\/strong> Request that we delete your personal data (The &#8220;Right to be Forgotten&#8221;).<\/li>\n\n\n\n<li><strong>The Right to Complain:<\/strong> If you are unhappy with how we use your data, you can contact the Information Commissioner\u2019s Office (ICO).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Security of Your Data<\/h3>\n\n\n\n<p>We implement high-level security measures to protect your information. For repairs, we highly recommend backing up your device and removing any sensitive personal data before handing it to our technicians. Fonelab is not responsible for data loss during the hardware repair process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Contact Us<\/h3>\n\n\n\n<p>For any questions regarding this Privacy Policy, please contact us:<\/p>\n\n\n\n<p><strong>Address:<\/strong> 35 George St, Tamworth, B79 7AS<\/p>\n\n\n\n<p><strong>Email:<\/strong> hello@fonelab.co.uk<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for Fonelab Last updated: March 4, 2026 1. Introduction At Fonelab (35 George St, Tamworth, B79 7AS), we&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1691","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/pages\/1691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/comments?post=1691"}],"version-history":[{"count":3,"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/pages\/1691\/revisions"}],"predecessor-version":[{"id":1695,"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/pages\/1691\/revisions\/1695"}],"wp:attachment":[{"href":"https:\/\/fonelabmrvape.co.uk\/fonelab\/wp-json\/wp\/v2\/media?parent=1691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}